I found this brief editorial linked below strangely impactful. It brings to mind the different ways that we can influence a guest’s stay or dining experience. A simple nod to the team that isn’t seen, taking a guest the muffin that have had everyday to them – instead of waiting for them to approach, a “How was your meeting” upon return that evening with genuine interest to their response. Guests expect a smile and a warm greeting, its what you do next that gives them a moment to remember. All easy gestures but how often and consistently are we doing it. Great service isn’t hard, just takes a little effort past the expected norm.
In reviewing the structure of any company, it is important to have a diversity of thought. The linked article below relates to the importance of vision versus execution. Both are equally important to grow a hotel or any business. Without vision, there is no path. Without execution, you can’t walk down that path. “Vision without execution is mere hallucination.” Happy reading.
As group and meeting business continues to bring our hotels a bigger piece of the revenue pie, it is critical to yield the business properly. This article linked below talks about the dynamics of the current rate market.
ECHO St Simons Recognized by Elegant Island Living’s “BEST OF”
St. Simons Island, GA (July 2014) The annual BEST OF awards from Elegant Island Living Magazine of St. Simons Island are out and the winners have been tallied. Every July the summer issue is the most anticipated with 40+ pages of awards and photos ~ that have been voted on by visitors and locals.
This year The King and Prince Beach & Golf Resort won (5) coveted categories:
Best Hotel – The King and Prince
Best New Thing about St. Simons Island – ECHO Restaurant
Best View from a Restaurant – King and Prince Beach & Golf Resort
Best New Restaurant – ECHO
Best Golf Course – King and Prince Golf Course at the Hampton Club
MMI and The King and Prince Resort were honored to be highlighted in the July / August issue of Mississippi Magazine.
The heart of the Sturdivant and Jones families and MMI has proven to go hand in hand with the warmth and kindness that The King and Prince has always embodied through the years. “We strive to pride real-deal, authentic, to-the-core Southern hospitality,” says Micajah. “That’s what we pride ourselves in – offering unrivaled Southern hospitality.” The visionaries behind MMI – Earle and Mike – can surely rest easy knowing their mission of showcasing true hospitality, Mississippi-style is carrying on from generation to generation.
MMI Hotel Group is excited to announce the newest member of its leadership team. Jack Warner has been named as Director of Strategic Partnerships, responsible for fostering and developing hotel owner relationships in order to grow MMI’s third party management business. MMI is currently aggressively pursuing new hotel owners and investment firms for partnerships in hotel contracted management. With successful leadership of their King & Prince Resort as well as their signature Cabot Lodge and franchised hotels, Warner and MMI hope to grow the portfolio significantly over the next 18 months.
Warner comes to MMI with over 10 years of hotel operations experience. He has served as a leader in a variety of hotel settings including franchised and independent; select-service and full-service; urban and rural communities. Additionally, Warner is a graduate of Purdue University’s Hospitality and Tourism Management program.
MMI Hotel Group is a privately owned hotel owner and operator. Founded in 1956, the company has been recognized by its peers as a leader and innovator in the hospitality industry. MMI started by opening Mississippi’s first Holiday Inn in Meridian, among the national chain’s first Inns.
Cabot Lodge is excited to announce our new Lodge Lite Bites. Each Tuesday and Wednesday evening during our Hospitality Reception our Cabot Lodge Jackson hotels we will serve a complimentary specialty hot item.
Our Lodge Lite Bites features a rotating menu of delicious food items every Tuesday and Wednesday evening beginning at 5:30 p.m.
As always, Cabot Lodge will continue to offer our guests complimentary cocktails, beer, wine, soft drinks and fresh popcorn every evening in our Great Rooms from 5:30 p.m. – 7:30 p.m.
Serving the interests of others is a pledge that Micajah Sturdivant IV lives by every day as president of MMI Hotel Group.
Despite the cyclical nature of the hospitality industry, the Greenwood native makes sure he stays firmly committed to his more than 500 team members and the guests that frequent MMI’s hotels.
Since joining his family’s 57-year-old company in 2006, Sturdivant has applied the principles of his MBA from the Harvard Business School.
When he moved to the Jackson area, Sturdivant founded the Phoenix Club, an organization dedicated to instilling a civic focus in the Capital City’s up-and-coming professional leaders while raising funds for the Boys and Girls Clubs of Central Mississippi.
Active civically, Sturdivant is the president of the Fondren Renaissance Foundation, is on the University of Mississippi Alumni board of directors and is a Leadership Jackson graduate.
In his spare time, Sturdivant enjoys tea time with his two girls and wife, Grace Gore Sturdivant.