Hotel News

Top 10 Benefits of Working in Hospitality

If you are like any normal student who did not score full rides to college, you probably had work to do while in school. You may have had the babysitter gig, been a waiter, bussed tables, delivered pizzas, or something else related to service.

You also probably never thought you would do anything remotely similar to that job once you got into the “real world” as they call it. Most of these jobs are serving people, and are categorized in the Hospitality industry.

While you may have not ever imagined yourself in one of these environments full-time, I am going to show you 10 reasons why a career in hospitality may be the right fit for you.

The Top 10 Reasons Hospitality Is The Right Path For You

  1. Challenging And Fast-Paced Environment

Do you ever feel like it is groundhog day? You get up, brush your teeth, take a shower (I hope), go to school/work and learn/do the same things, come home, watch Netflix while eating dinner and go to bed.

Any job in Hospitality is so far removed from this concept that if it were a planet, it would be farther from the sun than Pluto! Each day is a new day with new challenges. If you prefer to do the same thing over and over again, be my guest (pun intended).

  1. Career Stability

After the recession in 2008-2009, many markets crashed and jobs became scarce. Do you have any idea of where people went to work after being laid off? You guessed it – Hospitality.

Jobs in hospitality have grown 17% from 2004 – 2014 compared to the average of others at 14%.

  1. Climb The Ladder…Two Rungs At Once!

The great thing about hospitality is that everyone is given a shot to climb their way to the top. Although the same could be said of other industries, hospitality is drenched with opportunity to earn more responsibility and grow in status. Even a Busboy can grow to be a Store Manager.

  1. Knowledge and Skill Growth

Similarly to the idea of climbing the ladder, you are always learning something new – from new knowledge to knowing how to handle complicated situations. After just a year on a job, you are exposed to many challenges that force you to expand your figurative tool belt.

For example, a Bellhop learns how to observe little details to enhance service level, a Catering Manager learns different menu styles for different groups soon knowing what a group needs before being asked, and a waitress learns to balance ten plates on her head (okay maybe that is a stretch, but you get the point).

  1. Cultural Exposure

Just as hospitality jobs are everywhere, so will you meet people from everywhere. A large part of Hospitality is giving people respite from traveling and normal work/life activities.

You are going to see many people from all across the world come through your doors. Where else can you meet a Russian, a Jamaican, and an Australian all in one day?

  1. Visible Impact

Some people who work in manufacturing plants or in software programming do not get the chance to see the end product. In the Hospitality space, you get to see how your actions make someone’s day in real-time. For example, a Waiter may count the number of people he makes smile in one shift.

  1. Do You Like People?

If you are any relative of an extrovert (even a second-cousin), you will find your fill in hospitality. If you are an introvert, that is also okay! There are jobs for you too such as a Catering Chef or a Virtual Travel Agent.

  1. Flexibility (but we’re not talking about Yoga)

Some may wince at the idea that I am talking about the idea of flexibility, often citing working holidays, weekends and nights. The truth of the matter is that you also have a flexible work schedule where you can set the tone for when you want to work.

In a traditional environment, you are handcuffed to the 9-5 slot every day! What a difference it could make if you could beat the traffic or go grocery shopping without the hustle and bustle.

  1. Do You Like Being Around Cool People?

The thing about hospitality is that you are surrounded around by really cool people all of the time. What other environment offers a culture where everyone shares the philosophy of serving other people?

  1. Bring Out Your Inner Entrepreneur

You will often find yourself getting creative with problem-solving and implementing on-the-go solutions that are Entrepreneur-esque. With other jobs, you are typically tied to policies and regulations, but most of the time in Hospitality you can make a change with the snap of your fingers and you get to see the bottom-line results.

Hospitality may not be for everyone, I get it. there are some people who like dull lives where they would rather sit in a cubicle at the same time every day for the rest of their lives. But, if you are looking for something more than that, a chance to grow and make a difference one person at a time, hospitality may be the gig for you.

Thanks to Jackie Edwards for providing MMI with this content.

Think BIG

MMI Hotel Group, a Mississippi-based hotel management company who manages Hilton and IHG branded hotels for the Chawla family, is pleased to share that entrepreneurialism is alive and relationships still matter.   Yesterday, Chawla Hotels announced Scion at West End will be the first location of the American Idea Hotel’s newest brand by Trump Hotels.  The new hotel will be located in Cleveland, MS – one of several communities in the Mississippi Delta where the Chawla family owns hotels.

 

The first Scion Hotel by Trump Hotels is going to be in Mississippi?

Mississippi is actually the home to several firsts.  Every corner of the world has its own signature music, art and literature, but Mississippi has a depth of cultural richness that few regions can rival.  In addition to the artists, authors, and a long list of recipes worthy of recognition, the State of Mississippi’s significance in America’s music proved significant enough to authorize the nation’s only Grammy-sanctioned museum outside of L.A. (and we don’t mean Lower Alabama).

 

An official Grammy Museum in Mississippi?

An official Grammy Museum in Mississippi?  Yes.  Carved between miles of row crops covering the majority of the Mississippi Delta is this uniquely Southern tribute to America’s music.  For years, this unique pocket of American life has produced a culture of creativity (highlighting music and food) and a focus on the innate senses of hospitality.  Mississippi was tagged as “The Hospitality State” many moons ago for a reason…and it still rings true today.

We at MMI Hotel Group might be biased in this belief because we have roots in the Mississippi Delta and have been sharing this hospitality with hotel guests across the Southeast for over sixty years.  It is the same commitment that die-hard corporate travelers and international tourists alike have been amazed to experience in the sights, sounds, and tastes of the traditions of society, art, music, and food that might be taken for granted elsewhere.

Congratulations to Dinesh & Suresh Chawla for thinking BIG.  Their sense of hospitality obviously resonated with Donald Trump, Jr. and the Trump Hotels team.  The Delta thanks you for this recognition.

Opening a Hotel Can Be Tricky

Anything that has to be started afresh requires a “little more effort” than that is already existing and running.  It is very true in case of a hotel.  Opening of any hotel requires that “little more” as this involves the needs of operational expertise, systems expertise, back office expertise and marketing expertise before starting of operations.  Coordinated efforts of all these areas of expertise make it easier to the opening of a hotel.  Many non-hotelier owners do not understand the importance of back of the house and makes lot of compromises. This results in various problems at a later stage.  The owner only looks at the beauty of the lobby and (if applicable) restaurant, but, not kitchen or stores.  Kitchen cannot deliver to restaurant unless they are well equipped.   Back office is the backbone of the hotel without which front office cannot exist.
It is very important to understand the needs of the hotel before even the construction begins.  There are specific needs in the construction of a hotel, mainly Security and Safety needs.  Infrastructural requirement in a hotel are different from normal buildings, this includes HVAC, drainage system, garbage disposal, Fire alarm, sprinkler system etc.  Understanding of these requirements is also very important for opening of a hotel.

If you are looking to develop a hotel soon, MMI Hotel Group has the expertise to open your project’s doors to an environment that is ready and able to receive guests who will desire to return again and again.

Ownership Asks that MMI Add Hotel

downloadWhen Hari Patel approached us about managing the other hotel he owned in Jackson, we knew we could create change.  Hari knew he needed the depth and breadth of MMI Hotel Group’s Home Office team after turnover escalated, internal controls slipped, and less than great guest scores became common place in an asset that had much more potential.

MMI Hotel Group appreciates relationships and agreed to accept the challenge.  Managing a broad range of product types, room rates, and guest expectations provide MMI with a depth of experience.  Beginning this month, Baymont Inn & Suites – Jackson/Ridgeland becomes the latest hotel and, more importantly, body of team members to join the MMI family.  Our winning ways are already being received well and the response from team members and the guests they serve alike are bearing fruit.

MMI actually manages more hotels in what our industry has termed “a third-party management contract”, but we view every hotel investment as if it is our own.  We look forward to serving Mr. Patel well and are confident that he will be happy in his decision for MMI to add
hotel.