More than 350 attended the inaugural Golden Isles Hospitality Celebration last night as a time to recognize individuals, businesses and other organizations for their contributions to Glynn County’s tourism industry. Eight awards were given including The Behind the Scenes Award which honors an individual who works tirelessly as a champion of tourism with little recognition. It went to MMI’s own Connie Towns, for her 40 years in housekeeping at The King and Prince Beach & Golf Resort. (We knew the judges would have been crazy to consider anyone else!)
A native of Glynn County, Connie has worked in The King and Prince Resort’s Housekeeping Department for four decades, and now serves as the department manager. Connie has always known that a big part of the guest experience is the hotel accommodations – their home away from home. Her passion for making that “home” the best it can be has helped bring countless tourists to The King and Prince throughout her years of service. Some say that a smile is the most important part of a hospitality professional’s uniform. Connie’s love for her job and her co workers shines through in the the bright smile and positive attitude with which she greets everyone she encounters. Housekeeping is a difficult job on both body and mind. It takes a high energy individual to succeed in that field, and Connie’s enthusiasm inspires the housekeeping team to take pride in their hard work.
Connie’s reliability and work ethic make up the cornerstone of her success, and set a great example for the entire King and Prince team in their goal to provide excellent service with Southern hospitality.
We are excited to announce that Dave Jenner has accepted the role of Chief Financial Officer of MMI Hospitality Group. For the first time in a long time, we have chosen a candidate outside of the MMI family who we believe respects our corporate culture while bringing industry insight and fresh perspective to our executive team in the Home Office. Dave’s first day with MMI will be Monday, December 4, 2017.
Dave comes to us after growing Interstate Hotels & Resorts, the nation’s largest hotel management company, 10x and taking it public, serving in various roles at Gaylord Opryland and overseeing finance at The Atlantis in The Bahamas. We are excited to build on Dave’s experience as our various business units explore new ways of working and growth opportunities.
Mike Hart’s title will change to Senior Vice President – Finance for MMI Hospitality Group effective January 1, 2018. Thereafter, he will be focused on our founding families’ investments while sharing his many years of experience in the MMI CFO role. Everyone recognizes that Dave has big shoes to fill following Mike in the role of CFO.
Once Dave gets settled into his new office in Flowood, he will shadow Mike’s work through year-end and then begin to reach out and introduce himself to the larger MMI family of team members.
Anything that has to be started afresh requires a “little more effort” than that is already existing and running. It is very true in case of a hotel. Opening of any hotel requires that “little more” as this involves the needs of operational expertise, systems expertise, back office expertise and marketing expertise before starting of operations. Coordinated efforts of all these areas of expertise make it easier to the opening of a hotel. Many non-hotelier owners do not understand the importance of back of the house and makes lot of compromises. This results in various problems at a later stage. The owner only looks at the beauty of the lobby and (if applicable) restaurant, but, not kitchen or stores. Kitchen cannot deliver to restaurant unless they are well equipped. Back office is the backbone of the hotel without which front office cannot exist.
It is very important to understand the needs of the hotel before even the construction begins. There are specific needs in the construction of a hotel, mainly Security and Safety needs. Infrastructural requirement in a hotel are different from normal buildings, this includes HVAC, drainage system, garbage disposal, Fire alarm, sprinkler system etc. Understanding of these requirements is also very important for opening of a hotel.
If you are looking to develop a hotel soon, MMI Hotel Group has the expertise to open your project’s doors to an environment that is ready and able to receive guests who will desire to return again and again.
MMI Hotel Group was retained to manage all operations and sales services for Chawla Hotel’s three properties in Clarksdale, MS. The portfolio of hotels includes Hilton and Choice brands with the Hampton Inn already being recognized with a Lighthouse Award as one of the top 5% of Hampton hotels in 2015 – recognized for high rankings in accommodations, service and quality.
“We are delighted to further our operations and marketing support for the Chawla family. There is no greater growth than with partners who value your work and desire to give you more opportunities to prove yourself,” said Micajah Sturdivant, President of MMI Hotel Group.
All three properties will continue to be owned by Chawla Hotels, the MS Delta’s largest developer and owner of quality, select service hotels.
We are excited to share that a relationship between Cabot Lodge Jackson North and RedLion Hotel Corporation has been finalized. The attached press release gives an overview of the arrangement. With long-term, personal relationships into the new executive team at RedLion, a Pacific Northwest-based and themed hotel franchisor, our MMI team has explored the possibility of adding an international franchisor’s back-end systems, distribution and support to the Cabot Lodge brand.
We believe exciting results are in the near future which will justify expanding our relationship with RedLion within our Cabot Lodge portfolio of hotels and beyond.
In our transaction-driven culture, real hospitality rings true when service is exceeded. The King and Prince Beach & Golf Resort remains an example where renovations can be completed that update the aesthetic, but bring its guests along with the transformation. As an independent hotel and resort owners and operator, MMI Hotel Group is keenly focused on studying the attributes of its properties and the people with whom their properties resonate. This is in part due to their longtime involvement in the independent hotel brand business and their personal interest in the experiences they create for others.
To see an article published in the April issue of Elegant Island Living, click below.
Are we really going to go full circle on this one? As an industry that has had more than its fair share of FF&E trends return years after their inception and subsequent crash, considering a full-scale retrospective could be fascinating.
In reviewing the structure of any company, it is important to have a diversity of thought. The linked article below relates to the importance of vision versus execution. Both are equally important to grow a hotel or any business. Without vision, there is no path. Without execution, you can’t walk down that path. “Vision without execution is mere hallucination.” Happy reading.
MMI and The King and Prince Resort were honored to be highlighted in the July / August issue of Mississippi Magazine.
The heart of the Sturdivant and Jones families and MMI has proven to go hand in hand with the warmth and kindness that The King and Prince has always embodied through the years. “We strive to pride real-deal, authentic, to-the-core Southern hospitality,” says Micajah. “That’s what we pride ourselves in – offering unrivaled Southern hospitality.” The visionaries behind MMI – Earle and Mike – can surely rest easy knowing their mission of showcasing true hospitality, Mississippi-style is carrying on from generation to generation.