Opening a Hotel Can Be Tricky

Anything that has to be started afresh requires a “little more effort” than that is already existing and running.  It is very true in case of a hotel.  Opening of any hotel requires that “little more” as this involves the needs of operational expertise, systems expertise, back office expertise and marketing expertise before starting of operations.  Coordinated efforts of all these areas of expertise make it easier to the opening of a hotel.  Many non-hotelier owners do not understand the importance of back of the house and makes lot of compromises. This results in various problems at a later stage.  The owner only looks at the beauty of the lobby and (if applicable) restaurant, but, not kitchen or stores.  Kitchen cannot deliver to restaurant unless they are well equipped.   Back office is the backbone of the hotel without which front office cannot exist.
It is very important to understand the needs of the hotel before even the construction begins.  There are specific needs in the construction of a hotel, mainly Security and Safety needs.  Infrastructural requirement in a hotel are different from normal buildings, this includes HVAC, drainage system, garbage disposal, Fire alarm, sprinkler system etc.  Understanding of these requirements is also very important for opening of a hotel.

If you are looking to develop a hotel soon, MMI Hotel Group has the expertise to open your project’s doors to an environment that is ready and able to receive guests who will desire to return again and again.

MMI Announces New Home Office Leaders

mmihospitalityfinaltransparentMMI Hospitality Group, a full-service hospitality development and management company, announces the addition of four, new Home Office Team Members.

MMI is excited to share that Renee Stormes has joined MMI Hospitality Group as Director of Human Resources.  “With a resume that includes leadership roles and degrees in human resources and labor relations as well as hotel, restaurant and travel administration, we am confident in knowing that she is well suited to support the MMI family,” stated Gaines Sturdivant, President of MMI Hospitality Group.

Amy Smith knows that excelling in IT requires a balance of technical and communication skills.  As MMI’s newest IT Specialist, Smith has already taken great strides in bolstering the full-service model that MMI Hospitality Group in known for.  The statement: “If you aren’t serving the guest, we at MMI are charged to serve those who are serving the guests.” is a company mantra.

Additionally, MMI Hotel Group, a division of MMI Hospitality Group, has selected Blake Butler to support its property teams as Resource Manager.  With operational experience at both Hilton and IHG-franchised hotels, Blake is qualified to tackle various tasks.  Just recently, Blake was recognized as Hotel Manager of the Year for the Holiday Inn Express he opened and led in Brookhaven, MS.

MMI Dining Systems, the company’s contract food service division, added Gene Pickardt to its team as Resource Manager.  Directly interacting with a number of organizations’ board and F&B Team Members, Pickardt demonstrates hospitality daily.

Home2 Suites by Hilton Names Leadership of New St. Simons Island Hotel

logo_brand_htMMI Hotel Group has appointed Bart Johnson as General Manager and Susan Christian as the Director of Sales of Home2 Suites by Hilton St. Simons Island. The 88-suite hotel is currently under construction and is scheduled to open January 13, 2017 as MMI Hospitality Group’s second hotel offerings in the market.  The King and Prince Beach & Golf Resort was purchased by MMI in 1980 and has been reinvested in over the years.

Johnson returns to the MMI family after working as a Task Force Manager for LBA Hospitality and Corporate Director of Operations for Fairbrook Hotels.  “Bart has a dedicated and impressive record in hotel management and will be a valuable asset to the property and to the team,” said Scott Sledge, Vice President of Operations for MMI Hotel Group.

As Director of Sales, Christian will responsible for building relationships and assessing the needs of local businesses, working with the general manager to facilitate marketing efforts, and overseeing sales efforts that ensure the success of the hotel.

“Given Susan’s significant experience in sales and the hospitality industry, we believe that her overall strengths and passion for building relationships will be essential to the ongoing success of this hotel,” said Bart Johnson, General Manager, Home2 Suites St. Simons Island.

Christian brings local experience to the position.  Prior to joining Home2 Suites St. Simons Island, Susan served in various sales roles on Jekyll Island.

Crowne Plaza Jacksonville Airport wins IHG 2015 Torchbearer Award

Jacksonville, FL (November 12, 2015) –  Intercontinental Hotels Group has awarded the

Crowne Plaza Jacksonville Airport Team Members

Several Crowne Plaza Jacksonville Airport Team Members with 2015 Torchbearer Award.

Torchbearer Award, the company’s most prestigious award, to the Crowne Plaza Jacksonville Airport for 2015.

The Crowne Plaza Jacksonville Airport is one of only 8 Crowne Plaza properties in the United States chosen from the IHG system of more than 4.900 hotels for achieving the highest levels of excellence in all aspects of operation – from quality to customer satisfaction.  A 2015 Torchbearer trophy, the company’s symbol of top excellence, will be on permanent display at the hotel.

“It is my pleasure to name the Crowne Plaza Jacksonville Airport as a 2015 Torchbearer winner,” said Elie W. Maalouf, Chief Executive Officer – the Americas, IHG.  “This hotel embodies the heart of our brand promise and continues to make IHG properties known and admired throughout the world, fulfilling our mission to deliver on great brands and outstanding guest experiences.”

“We have enjoyed serving the greater Jacksonville community for many years and appreciate IHG’s recognition of our efforts in maintaining a differentiated experience for all of our guests at Crowne Plaza Jacksonville Airport,” said Gaines P. Sturdivant, President – MMI Hospitality Group, owner and operator of the hotel.

Crowne Plaza Jacksonville Airport will be further recognized and honored during a Crowne Plaza conference in the spring of 2016.

Keeping It Personal

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In our transaction-driven culture, real hospitality rings true when service is exceeded.  The King and Prince Beach & Golf Resort remains an example where renovations can be completed that update the aesthetic, but bring its guests along with the transformation.  As an independent hotel and resort owners and operator, MMI Hotel Group is keenly focused on studying the attributes of its properties and the people with whom their properties resonate.  This is in part due to their longtime involvement in the independent hotel brand business and their personal interest in the experiences they create for others.

To see an article published in the April issue of Elegant Island Living, click below.

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Island Charm, Mississippi Style

MMI and The King and Prince Resort were honored to be highlighted in the July / August issue of Mississippi Magazine.

MISSISSIPPI MAGAZINE

 

The heart of the Sturdivant and Jones families and MMI has proven to go hand in hand with the warmth and kindness that The King and Prince has always embodied through the years.  “We strive to pride real-deal, authentic, to-the-core Southern hospitality,” says Micajah.  “That’s what we pride ourselves in – offering unrivaled Southern hospitality.”  The visionaries behind MMI – Earle and Mike – can surely rest easy knowing their mission of showcasing true hospitality, Mississippi-style is carrying on from generation to generation.

The full article can be found at King&Prince.